Twenty years with Towns-Wadey: the scope changed, the trust remained

Starting point: an office that needed everything

The collaboration began in 2004 with the construction group Towns-Wadey, whose successor is today’s Interserve. It needed a complete digital backbone all at once: a logo, website and presentation materials, a system for managing company data, and IT and networking for several sites — server, email, backups, firewall, hardware.

Twenty years, varying scope

As times changed, so did what the company needed from [binary]:

• 2004–2007: all of IT. Network and server administration, a custom information system, on-site visits. The typical setup of a company before the cloud.
• 2012–2014: a new website. Once the infrastructure moved to specialised services, the main need was the company’s presentation — the interserve.cz website.
• Since 2016: running project websites. The group carries out development projects under its own brands. [binary] looks after the projects’ product websites (Stowe, Kaystone) and the group’s domains and email — quietly, with minimal intervention.

Where the risks moved

In 2004 the biggest risk was the office server going down or data being lost. Today the risks lie elsewhere: website security and updates, valid certificates, reliable email and compliance with data protection rules. The work of recent years reflected this — a GDPR policy in 2018, migration of the websites to a new server with HTTPS in 2020, and a move to a new mail server in 2025.

Takeaways

A long collaboration doesn’t mean the same contract forever. The scope can shrink or grow depending on what the company needs — what matters is having someone who knows the whole environment and knows when it’s time to change something.