Welcome to the PayActiv App, our websites www.payactiv.com and web.payactiv.com, and our PayPoint Kiosks collectively called (the “Site”). Signature HealthCARE is pleased to bring a voluntary employee benefit that provides you instant access to your earned but unpaid income. Now I pay her on time.. Farm worker, Single Mother, Age 23. For OnShift Wallet specific questions, please call 855.210.9410 or email us at walletsupport@payactiv.com. I am extremely fed up with PayActiv and am currently looking for a better similar app to use. Thank you again. Payactiv takes great pride in our Customer Service. They provide their employees lunch and a nice work atmosphere. THANK YOU!!! We may, in our sole discretion, modify these TOU with or without notice to you. Pending Approval Clock In. Every Friday and Saturday before a new pay period, my hours do not show up on the app. © 2021 Trustpilot, Inc. All rights reserved. the PayActiv Platform will operate in combination with any other hardware, software, system, or data; the PayActiv Platform (or any products, services, information, or other material purchased or obtained by you through the PayActiv Platform) will meet your requirements or expectations; I have sent all the documentation that shows the exact same amount was deducted on both my 12/24 and 1/7 paycheck and I did not use it at all for my next paycheck on 1/7 since I knew I was going to get holiday pay for working both Christmas and New years!!!! Learned alot about financial stress and that I was not alone. They provide their employees lunch and a nice work atmosphere. Now a new partnership with Walmart brings another game-changing service to all PayActiv users—in just a few clicks on a phone or browser, workers around the country can pick their EWA in cash at any Walmart store with no extra cost. A new service is now available to LSS staff specifically for these types of situations. The guy had me on hold for a hour then picked up and hung up.After speaking with Sandra and getting the best customer service from her. Learned alot about financial stress and that I was not alone. If you are not able to reach someone in Customer Service to help answer your questions please feel free to call our Escalations Expert at 855-205-4177. They provide their employees lunch … I briefly worked for a company that offered Payactiv as a benefit for their employees. Click here to download Android version from Google Play store. PayActiv allows staff to receive an “advance” on wages for which they’ve already worked, but for which they have not yet been paid. Now I pay her on time.. — Farm worker, Single Mother, Age 23 “ Now I pay her on time.. — Farm worker, Single Mother, Age 23 “ I’m always struggling to come up with the funds to pay her. So I was having issues with my computer and I was unable to do over time for a whole week. If your employer offers the PayActiv benefit then simply download the app and create an account to get access. In addition, the PayActiv app includes many services like bill pay, prescription discounts, savings tool, and financial counseling. I’m always struggling to come up with the funds to pay her. I need this $$ to pay my rent that I am already a week late from the holidays...this is unacceptable!!! 4880 Stevens Creek Blvd San Jose, CA 95129. Payitiv Merchant Services is a leading provider of end-to-end payment solutions. Customer Service Representative (Current Employee) - San Jose, CA - September 11, 2019 Payactiv is a great place to work. ‎Read reviews, compare customer ratings, see screenshots, and learn more about PayActiv - Earned Wage Access. With just a $5 fee, avoid hundreds in late fees and payday loan interest 2. I decided to update my review. Great customer support and feedback, and the card works as well as any. Which would cut into my Christmas check. 4.0. on September 11, 2019. Payactiv Family. The Customer Service Is Great ! She has provided excellent assistance. 4.0. on September 11, 2019. We look forward to assisting you with all your needs. Payactiv's Earned Wage Access (EWA) program is exempt from federal lending law under new rules from the Consumer Finance Protection Bureau (CFPB), according to … No issues so far, but I'm pretty sure that if I ever have a problem, they'll be there to take care of it. As the situation changed the associates were still able to assist with it and were a pleasure to work with. It's not a loan. The customer service suck, the hold times for chat and the phone suck, their system never update anything on time, and they are always bsing people. There is no monthly or recurring fee if services are not used. If I'm going use Payactiv its only to transfer funds to my bank account, because the prepaid is horrible. Aggregated Service Data. In my opinion, the card is an excellent offer for people who might not have a bank account or want to have separate cards for spending vs bills or whatever the case may be. They Actually Cared And Took Their Time With Me. Thank you so much !!!! At PayActiv, we understand: It’s more than a paycheck. I have to pay her at the beginning of the week and it’s hard because I get paid at the end of the week. There are a great company and they will go above and beyond for there customers i highly recommend you try them oue, Only the latest review will count in the company's TrustScore. I was so upset to find that someone was taking deductions from my payroll that I had not request and felt that all hope was lost to get this resolved, until I spoke with Sandra Rodriguez. In an ongoing effort to better understand and service PayActiv's customers, at times PayActiv conducts research on its customer demographics, interests and behavior based on the personal information and other information provided to us. She answered every question that I couldn’t get the answer from anyone else. In addition, the PayActiv app includes many services like bill pay, prescription discounts, savings tool, and financial counseling. use PayActiv to pay my baby sitter on time. Sandra Rodriguez was so wonderful today with helping me with my issue. Aggregated Service Data. PayActiv. Very Helpful And Understanding. Download PayActiv - Earned Wage Access and … San Jose, CA 95129 service makes income from gratuity and/or miles accessible... So wonderful today with helping me with my problem, the PayActiv card because they were not able Immediately... The answer from anyone else cash flow of your business, overdraft fees, and other customer reps! 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