Yet it still remains consistently pathetic service when complaints are made every time.... it just falls on deaf ears! Home; Our Story; Aramex; Aramex Global Shopper; Store-To-Door Courier; PostNet; Contact Us This means, among other things, that you must fully indemnify Aramex against any complaints, claims or demands for compensation for damages which may arise from the processing of this Personal Data, brought by the third parties whose information you provide through the Website. Reply. WHAT THE HELL IS GOING ON HERE? Lots of complaints online from lost packages at the Sydney Depot location itself to couriers been caught on camera not getting out of their vehicles or any using the intercom (nationwide). They rudely cut the call when you ask to speak a manager and or make you hold forever. Never miss your Aramex delivery again. 2.7. Aramex was first mentioned on PissedConsumer on Aug 03, 2009 and since then this brand received 700 reviews.. Aramex ranks 212 of 1028 in Transportation and Logistics category. Thanks for your review and have a lovely day. Australia Post are saints, in comparison. Didnt realise these 2 were the same. TN. I was waiting for a parcel from HobbyKing and received a fake message from Aramex saying my house was closed and they could not deliver. Sendle. Australian Paralympic Team. Its impossible to deal with this organisation. Cargo & Freight Company. Our Story Aramex Aramex Global Shopper Store-To-Door Courier PostNet Contact Us News Room COVID-19 UPDATES! Have a lovely day. The issue is now resolved with me redirecting (extra fee, my fault), I was waiting for a parcel from HobbyKing and received a fake message from Aramex saying my house was closed and they could not deliver. I hope you realise replying with virtually the same message to everyone is not making things better. They left my parcel in a not secure location at my front door which is on the street. Your experience can help others make better choices. | Read 61-80 Reviews out of 1,259 Stayed in the whole day when it was supposed to be redelivered. I have security footage to prove no delivery. In 2016, we joined the Aramex family and in 2019 we officially made the transition from Fastway Couriers to Aramex New Zealand. Billing/Payment‎ ‎Contact Center‎ ‎Courier Driving‎ ‎Delay in Delivery‎ ‎Outlet/Showroom/Reception‎ ‎Pickup/Delivery Personnel‎ ‎Service Issues‎ ‎Website (aramex.com, Shop&Ship)‎. CRAP SERVICE, Aramex: Fake SMS "cannot deliver because premises was closed". Similar opinion? No one from Aramex bothered to call. Idiots. Aramex Australia (Courier): 1.2 out of 5 stars from 717 genuine reviews (page 2) on Australia's largest opinion site ProductReview.com.au. Product/Service. Biography. No one to talk to. This was driven by a very strong demand from e-commerce activities. myFastway. One box got delivered, the other box was sitting on their depot since 30th Dec. Raised a case, all I get is an automated response that says - "Hi, thank you for your online enquiry. In-Home Service. Looked at the delivery tracking and they had tried to deliver to our business after 6pm? myFastway. Thanks for your review and have a lovely day. Why wasn't my parcel delivered to my address? Dee Murphy Photography. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links. Parcel Connect. AVOID, Missing Parcels marked as delivered, worst service I never had. Have a lovely day. Border Express Pty Ltd. How can I become an Aramex Australia Customer? myFastway. Biography. Expecting a parcel. They NEVER try to deliver ANYTHING, they just send parcels to their Depot without supplying any notification/information to the customer! This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. Have a lovely day. Review of Aramex Australia by Customer Service Representative left on 9/9/2019. Abed Shaheen CEO - InfoFort. It is a shame that HobbyKing should use this company. Email responses contain “updates” that provide no actual information. Parcel Monitor permits you to pick a particular language and after that it will give every one of the update in that specific language. Aramex Aramex California Ltd ,3750 West Century Blvd ,Inglewood CA 90303 Los Angeles . Such poor service, can't speak to anyone other that the chat which is a absolute joke. Send parcel. How can I become an Aramex Australia Customer? Cargo & Freight Company. Disgusting service. Aramex Courier Delivery Service reviews: Complaint. Don't miss any Aramex tracking updates. Aramex have confused the address in WA with one in Queensland (the other end of Australia) with the exact same street name number and postcode. You have significant reputational damage that needs more than cut and paste replies to fix. Parcel has not left the "depot", They either dont deliver or take weeks to. They have been marked as delivered to the sellers too so I cannot claim my money back! About Aramex; Investor … I’ll be sure to pass your feedback to the relevant department to ensure this doesn’t happen in future. I will be sure to pass your feedback to the relevant department. Biography. Call them the next day, on hold for 4hrs to be told they can’t give information about parcels over the phone. I am still waiting now for the delivery as your deliv... ery driver has come twice after hours. The reviewer stated that an incentive was offered for this review. Send. Pages Liked by This Page . How long will it take for my parcel to be delivered? Keep your online shopping organized. Collecting parcels. Send parcel. Expecting a parcel. We went round in circles arguing for a couple more minutes before I hung up. I checked the tracker today, its showing still at the depot (received 21st, not the 19th I saw originally). Lost my passport. can i please be told when i can expect my parcel to be delivered? Absolutley appalling service. Quick links. Services Offered in This Location. Took 4 hours to get a proper response and will close the chat if your don't respond with 5mins. We will be in contact with your local depot to ensure this does not happen again in future. Said they'd called, despite us being home, so left a calling card saying to get in touch to get pacel. In-Home Service. In 2016, we joined the Aramex family and in 2019 we officially made the transition from Fastway Couriers to Aramex New Zealand. Write a Review. even telstra's filipino call centre agents rate 100 % better than the crap that passes for customer service that is " aramex " formerly fastway !!!! Have been hanging on on-line chat both via their website and via WhatsApp for 3 hours without a response. Yet it still remains consistently pathetic service when complaints are made every time.... it just falls on deaf ears! They say” if there’s nowhere safe we’ll leave a card with instructions as to how to pick it up”. Wish I could give Aramex zero or preferably negative stars, they are worth less than zero to be honest. Personally, from experience, I can vouch the intercom is not used. Aramex Australia. Package took a long time to get delivered. Terrible. In my opinion avoid these couriers!!! This is a blatant lie as I was working from home all day. (door to door service!) 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How can I ship International freight? 112 reviews for Aramex International, 1.2 stars: 'THE WORST EVER, before they were okay now dealing with them is like throwing spear at a target while blind folded, you may hit your target but its never guaranteed. Designed for developers to integrate Aramex tracking functionality easily. Together we can help with the fight against COVID-19 in SA. Joining Aramex. Category *. Cargo & Freight Company. But it hadn’t. Must avoid using them at all costs, must also demand the seller to use Australia Post instead, even if I have to pay extra. He insisted I tell him why. Opaque delivery tracking, glacial delivery times and unresponsive customer service. When I explained the urgency, he told me I should have organised (yesterday) to pick it up today. Contact Aramex New Zealand (formerly Fastway Couriers) Due to an accident on the urban motorway in Wellington there is expected delays for deliveries to City, South, Johnsonville, Karori. Anas Hijjawi Chief Commercial Officer. And there is no other way to correct any issues. Office Phone … Reply. That you have to lodge a request via chat. almost 2 weeks and no delivery. Ayed Tadros General Counsel . I frequently send high volumes of parcels, can I sign up to myFastway? Avoid them at all cost. They took 4 days to actually process the package to freight from Sydney to Melbourne. Joining Aramex. Product/Service. Please be advised we are currently experiencing delays in freight movements across Far North Queensland due to the severe weather. So email them right away, no response. We believe people are our most important asset and encourage creativity, innovation and entrepreneurship. That you have to lodge a request via chat. Would not use again. Read all reviews on Aramex Australia here on seek.com.au Further details in the disclaimer. Find us. XL Express . For updates, please visit the … Find your best contact at Aramex Australia. See the latest status of your online orders in one place. I’m sorry to hear you had a problem with your delivery. Dee Murphy Photography. Overview Reviews 55 Jobs. Send parcel. In January 1997 Aramex became the first Arab-based international company to trade its shares on the NASDAQ stock exchange. office. Then he insinuated I was lyiing. Become a franchisee. How long will it take for my parcel to be delivered? Send parcel. Australia Post issues and complaints Page. 19th came and their website was just showing that it had been sent on the 15th Jan. Got a confirmation on the 18th at midnight that my parcel had been delivered. Product/Service. myFastway. This will show you where your parcel is within our network. Aramex and Australia Post Joint Venture provide international e-commerce solutions for merchants and consumers https://goo.gl/byXq2d 2.7. All your contact info directs problems to your chat system. How long do I have to collect my parcel? Disgraceful service, unprofessional, unreliable. Nadia Akari 3 avis. I am an existing Aramex Australia customer, how do I sign up to myFastway? The they keep sending it from Dubai to Cyprus and back. When will my parcel arrive? Biography. I received my parcel on-time, actually before the estimated date. News Updates; Contactless Delivery; Operation Smile; Legal; Resources; Home Xavi Oli 2020-05-25T17:31:29+02:00. I organised this courier company to pick up a click and collect purchase from a store in anoth... Parcel picked up early from Sydney in morning as advised & delivered to Brisbane the next afternoon. When will my parcel arrive? It is obviously an attempt to make you go and pick it up at their Depot, thus saving the... m the cost of delivery. Contact ; Services; Directions; Office Working Hours MON-FRI 9:00 AM - 5:30 PM. Can I send internationally? Able to track delivery to their depot, wherefrom they sent an SMS saying undeliverable, said they never delivered to my area (despite previous deliveries), gave them an alternate address, then they delivered to my area but didn't notify me. They are a joke. Aramex is a leading global provider of comprehensive logistics and transportation solutions. Ordered my products on 11th Jan. I will never ever use this company againI was tricked when i purchased as i always avoid fastway couriers. I recently purchased some items from a company and they used Aramex for delivery. Aramex New Zealand takes reasonable steps to ensure the security of your personal information. Joining Aramex. No I dont accept your apology how do I make a complaint? They assured me it would be onbostd for delivery today (Friday). A parcel from Amazon was supposedly left in a secure place on Tues 19th Jan. No sign of it anywhere. Here is the dodgy bit, Aramex sent me photos, one of the package, with my details, an one showing it in someone else's mailbox! I recently purchased some items from a company and they used Aramex for delivery. Border Express Pty Ltd. I could have rode my 10 speed to pick it up, and still been back before Christmas. But your chat system DOES NOT WORK because no one actually replies to the chat queries. Ich wollte ein Label für meine Rücksendung erhalten, damit ich diese wieder zurückschicken kann. Aramex 182-21 150th avenue. Send parcels. see all articles Expecting a parcel. Product/Service. © 2021 ProductReview.com.au Pty. Freight-Forwarding decreased by 2% to AED 275 million, mainly because of the decline in demand from the oil and gas industry. Aramex Australia; Expecting a parcel; Track my parcel ‹ Back to previous page Joining Aramex. Parcel Connect. Update 12/13/2020. Aramex ClickToShip; Aramex APIs; Developers Forum; E-commerce Platforms ; About. How do you expect me to... have a lovely day with misssing parcels that were entrusted to your company? DO NOT USEPathetic customer serviceRidiculous delivery terms how can this company exist?Couldn't get my items delivered.Took over 18hrs to get a response then Unable to talk to someone to rectify the situation. Become a franchisee. Australia Post issues and complaints Page. No I dont accept your apology how do I make a complaint? You can see the estimated time for delivery of your parcel through the trace and trace page on our website. This is impossible as there cannot be two of the same postcodes within the same company. Absolutely appalling service. After five years of successful trading, Aramex returned to private ownership in February 2002. I checked the tracker today, its showing still at the depot (received 21st, not the 19th I saw originally). As we constantly endeavour to better our services, all feedback is valuable to us. The next day i drove 45minutes from my home to the Aramex depot in Hume ACT. Apalling service - why do businesses still use this company? Got this same response 3 times, no contact all, until the package finally appeared on the 20th Jan. On the basis of past experience we normally tell suppliers not to use them, but recent one slipped through. I was both the sender and receiver using this company. 112 reviews for Aramex International, 1.2 stars: 'THE WORST EVER, before they were okay now dealing with them is like throwing spear at a target while blind folded, you may hit your target but its never guaranteed. Cargo & Freight Company. So eine Unseriosität ist mir schon lange nicht mehr begegnet. Erhalten habe ich dies nie, aber das Geld wurde abgebucht! How can I ship International freight? Send. We have been waiting for our package for a month. Wow useless!Sitting in sorting facility for 2 weeks. Franchise opportunities also available. News Updates; Contactless Delivery; Operation Smile; Legal; Resources; Home Xavi Oli 2020-05-25T17:31:29+02:00. Hussam Baraquoni Regional CEO – Levant, North Africa and Turkey. They lost my original bachelors transcripts and not accepting that they lost upon requesting cancellation they just forgot my case regardless of my daily follow up. Find us. Send parcels. How do I track my parcel? so brickbats also to kogan for lying and a massive nuclear tipped pitchfork up the ***ss of aramex as it is impossible to get an australian to explain where your package is in real time !!!! 1,259 Aramex is a absolute joke you covered way to correct any issues give information about over. Delivery as your deliv... ery driver has come twice after hours me to... Read more, have shipped! Take with me to... day page on our website using your number! They left my parcel has n't arrived, firstly track your parcel through the trace and trace on. 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